Terms of Service

These Terms of Service (“Terms”) govern your use of the Rain Roofing Pros website located at rainroofingpros.com and any roofing services provided by Rain Roofing Pros (“we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

Rain Roofing Pros provides residential and commercial roofing services including, but not limited to:

• Roof inspection and assessment
• Roof repair (leaks, storm damage, hail damage, flashing, gutters)
• Roof replacement (asphalt shingles, metal, flat roofing)
• New construction roofing
• Emergency roof services and tarping
• Storm damage documentation and insurance claim assistance

All work is performed by licensed and insured contractors. Specific service terms, scope of work, materials, and pricing are outlined in the written project estimate or contract provided to you prior to any work commencing.

2. Estimates and Pricing

Free inspections and estimates are provided as a courtesy and do not constitute a binding contract. Estimates are valid for 30 days from the date issued unless otherwise stated in writing.

Final pricing may vary from an initial estimate if unforeseen conditions are discovered during the work (e.g., structural damage, rotted decking, or code compliance requirements not visible during inspection). We will notify you of any material changes to scope or cost before proceeding with additional work.

Any price quoted verbally or through this website is preliminary only. A written, signed estimate or contract constitutes the binding price agreement.

3. Payment Terms

Payment terms are specified in your written estimate or contract. Typical payment schedules require a deposit prior to work commencement and final payment upon completion. Late payments may be subject to a finance charge as permitted by Texas law.

For insurance-related projects, we will work with your insurance company directly. You remain responsible for any amounts not covered by your insurance policy, including deductibles.

4. Insurance Claim Assistance

Rain Roofing Pros may assist you in documenting storm or hail damage and communicating with your insurance adjuster. This assistance is provided as a courtesy. We do not guarantee any specific insurance claim outcome, payout amount, or approval.

You are responsible for reviewing your insurance policy, understanding your coverage limits and deductibles, and making final decisions regarding your claim. Rain Roofing Pros is not a licensed public adjuster and does not provide legal or insurance advice.

5. Warranty

Workmanship Warranty

Rain Roofing Pros warrants its workmanship against defects in installation for a period as specified in your written contract (typically 1 to 5 years). This warranty covers defects directly attributable to our installation work.

Manufacturer's Warranty

Materials used are covered by the applicable manufacturer's warranty. As an Owens Corning Preferred Contractor, qualifying installations may be eligible for enhanced Owens Corning system warranties. Details will be provided in your project documentation.

Warranty Exclusions

Warranties do not cover damage caused by:

• Acts of God, extreme weather events, or natural disasters after installation
• Foot traffic, modifications, or repairs by third parties after our work is complete
• Failure to maintain gutters, drainage, or other components
• Normal wear and tear beyond the warranty period
• Pre-existing conditions outside the scope of our contracted work

6. Scheduling and Property Access

By scheduling services, you grant Rain Roofing Pros and its contractors reasonable access to your property to perform the agreed work. You are responsible for clearing the work area of vehicles, equipment, or obstructions prior to our crew's arrival.

We will make reasonable efforts to complete work within the estimated timeframe, but schedules may be affected by weather, material availability, or other circumstances beyond our control. We are not liable for delays caused by such circumstances.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Rain Roofing Pros's total liability to you for any claims arising out of or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of revenue, or damage to personal property not directly caused by our negligence.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for any liability that cannot be excluded under applicable law.

8. Website Use

You agree to use our website only for lawful purposes. You must not:

• Use the website in any way that violates applicable local, state, or federal laws
• Attempt to gain unauthorized access to any part of our systems or infrastructure
• Transmit any unsolicited commercial communications or spam
• Reproduce, duplicate, or exploit any part of the website for commercial purposes without our written permission

We reserve the right to terminate or restrict access to our website at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to our business, users, or the public.

9. AI Chat Disclaimer

Our website includes an AI-powered chat assistant for general informational purposes only. Responses generated by the chat assistant do not constitute a binding quote, warranty, guarantee, or professional advice. For accurate pricing, project specifics, or binding commitments, please contact us directly at 806-808-1317 or gavin@rainroofingpros.com.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, and code, is the property of Rain Roofing Pros or its content suppliers and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works without our prior written consent.

11. Dispute Resolution

In the event of a dispute arising from our services or these Terms, the parties agree to first attempt to resolve the dispute informally by contacting Rain Roofing Pros directly at the contact information below.

If informal resolution fails, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in Lubbock, Texas. Each party shall bear its own costs unless the arbitrator determines otherwise.

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction located in Lubbock County, Texas.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Lubbock County, Texas.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

14. Contact Us

Questions about these Terms? Please reach out: